FAQ

Yes, absolutely. As a physiotherapist, I don't replace the vet — I work closely together with them for your dog's health. An existing veterinary diagnosis and medical records are a basic requirement before therapy can begin. The only exception is for healthy dogs whose owners come purely for preventive exercise or relaxation sessions. Please always bring your dog's test results with you to the first session (and after any later medical check-ups)!

Since this involves treating living organisms, even with the highest level of professional care and the most modern equipment, I cannot give any legal or professional guarantee of complete, full recovery. The goal of physiotherapy is to maximize movement function, relieve pain, and support rehabilitation in line with your dog's individual condition.

For your dog's safety, before treatment begins you're required to fully disclose to me every past and current illness, surgery, and medication your dog has had (especially: heart disease, tumors, epilepsy, infectious diseases).

Important safety rule: If, against an explicit professional contraindication, the owner insists on a treatment at their own risk (e.g. hydrotherapy for an epileptic dog, or BEMER treatment for a dog with a tumor), then sole responsibility for all direct and indirect health consequences rests with the owner. In such cases, I may also refuse to carry out the treatment.

In the 24-48 hours following therapy, temporary tiredness, increased fatigue, muscle soreness, or a mild, temporary flare-up of symptoms can occur. This is the body's natural and normal response to deep, intensive stimuli. However, if you notice anything unusual, severe, or persistent, please consult your vet right away and let me know as well!

The exact course and length of each session is fixed, but depends heavily on your dog's current physical and mental state at the time, so I always tailor it to the specific situation.

Yes, more than you'd think! Weather fronts, sudden changes in weather, and drastic rises or drops in temperature can all strongly affect a dog's physical and mental state. I always take this strictly into account during treatment, and adjust the daily workload as needed.

Unexpected situations or new health issues can always come up. If you notice any change in your dog's health between sessions, please make sure to tell me before the next treatment begins!

Please don't feed your dog for 4 hours before treatment! With intensive physical stimuli, exercise, and movement, a full stomach can easily lead to vomiting, which also carries health risks (e.g. risk of gastric torsion). There's no need to restrict water.

Please make sure your dog has fully relieved themselves before treatment, since holding it in causes discomfort during exercise. On top of that, physiotherapy stimuli can trigger bowel movement, which can lead to an "accident." If an accident happens in the clinic, it will of course be cleaned up, but since the session length is fixed, the cleanup time will unfortunately be deducted from your dog's actual treatment time.

During sessions (especially at the start, while getting used to the equipment), a lot of treats get used, since we use them for motivation. Please bring a generous amount of soft, small, easy-to-swallow treats that don't require chewing and that your dog loves. Since every dog is motivated by something different, it's the owner's responsibility to provide these. If you forget, you can also get premium, allergy-friendly functional treats from me (Brit and Camon).

Tip for hard-to-motivate dogs: Experiment with extra high-value treats (e.g. home-cooked meat), and skip their meal entirely before treatment so they arrive hungry.

I can only accept dogs with clean coats, free of external and internal parasites, and with valid rabies and combination vaccinations. This protects both my health and the health of my other patients. Please bring your dog's vaccination booklet to the first session! It's a good idea to brush out the coat beforehand, so I can access the joints and muscles more easily. It also helps to keep nails trimmed short, for correct paw positioning and to protect the equipment.

We're all human, and situations can come up at any time where you need to cancel an appointment. Please let me know as soon as possible so we can arrange a new time. Since the booked slot is reserved exclusively for your dog, I'm unfortunately obliged to charge the following cancellation fee for cancellations made too late:

• Cancellation within 2 days: approx. ~30% of the treatment fee (not rounded)
• Cancellation 1 day before or on the same day / no-show: approx. ~60% of the treatment fee (not rounded)

Treatment sessions have a fixed schedule, so please arrive on time! In case of lateness, I unfortunately can't extend the session at the expense of the next client, so your dog will get less treatment time.

In case of diarrhea, vomiting, fever, or infectious diseases, physiotherapy is strictly contraindicated — meaning I won't be able to treat your dog in that condition. In such cases, please call me right away so we can arrange a new appointment for once the issues have fully resolved.

The professional equipment and balance tools used during treatment are valuable. If your dog demonstrably damages something (e.g. bites through or chews the equipment), reimbursing the cost is the owner's responsibility.

If I can't examine your dog or can't touch them, we won't be able to start treatment either. For persistent owners, I recommend the following: come by my treatment space several times, walk in together (at a pre-arranged time) when nothing else is going on, so your dog can just look around, get a few treats, and then leave. I don't charge for these acclimation visits; it's in everyone's interest for your dog to feel safe with me. At home, it's also worth starting to practice Cooperative Care.

While I personally would rather avoid it, for my own safety, a muzzle is mandatory for dogs showing aggression. Please provide a muzzle that prevents biting but still allows the dog to comfortably open their mouth: to be able to drink, take treats, and pant freely (since that's the only way they can cool themselves down).

Yes, all my treatment sessions are owner-attended. First, this way your dog won't panic about suddenly being left somewhere, so they can focus much better. Second, during the sessions you'll also learn the home exercises that need to be carried out correctly at home — this is essential for recovery.

Yes, I regularly take photos and video/audio recordings to document the therapeutic process and to professionally track progress (at check-ups). At the first session, you can separately state whether you consent to these recordings being shown anonymously (without your personal details, but with the dog's name) as a reference on my website or on social media.

Since dogs can't talk, honest communication is the key to successful therapy. If you notice any problem, or you're not comfortable with something happening during treatment, please communicate it to me immediately and clearly. As both the owner and the therapist, I do everything I can to resolve anything bothering you right away.

Community guidelines: I commit to resolving any complaint that comes up with you immediately, in a private, calm, and constructive way. Please choose this path too, instead of settling a conflict through public online statements that are inaccurate, unsubstantiated, or made in bad faith — these could harm my clinic's reputation and could have legal consequences. There's no problem we can't solve — let's talk openly!

I recommend working with me to conscious owners whose dog is a true family member, and who won't settle for anything less than the highest level of professional care available. In my sessions, there's no "assembly-line effect" and no cookie-cutter solutions. If you choose me, you'll get the latest international rehabilitation techniques, the most modern equipment (laser, BEMER, hydrotherapy), and my full, undivided attention. I'm the best choice for owners who want their beloved pet in safe hands, at the forefront of physiotherapy in Hungary, and who want the entire recovery process managed by one person. Working with me is especially recommended if we need to solve a difficult, complicated case together for your dog's sake. As a professional lead and instructor, my extensive experience represents a higher investment, but in exchange, your dog ends up in the most reliable, expert hands in the heart of Budapest.